Architecting digital resilience for the global frontier.
My Global Solutions Group builds and protects the systems your business runs on — hosting, AI, apps, websites, cyber security and marketing under one accountable team.
Operating layer
One group across the full digital stack.
Build
Apps, websites, AI
Run
Hosting, cloud, voice
Protect
Security, backups, monitoring
- Hosting uptime
- 99.99%Hosting uptime
- Projects delivered
- 420+Projects delivered
- Global edge latency
- <50msGlobal edge latency
- Client retention
- 97%Client retention
18 specialist brands connected by one group
Capabilities
Comprehensive technical infrastructure and digital growth
Ten practice areas, one contract, one team accountable for the outcome — designed so strategy, delivery, support and reporting stay connected.
- 01
Managed Hosting & Cloud
Geo-distributed edge hosting, migrations and 24/7 monitoring with a 99.99% uptime commitment.
- Edge & cloud migration
- Backups + failover
- Uptime monitoring
- 02
AI & Automation
Private AI assistants, retrieval search over your own data, and workflow automation that removes manual work.
- Custom AI assistants
- Document & data retrieval
- Process automation
- 03
App Development
iOS, Android and cross-platform apps engineered for performance, offline resilience and app store approval.
- iOS & Android
- API and backend build
- Release management
- 04
Web Development
Fast, accessible, conversion-focused websites and platforms with Core Web Vitals and technical SEO built in.
- Custom builds & CMS
- Core Web Vitals
- eCommerce
- 05
Cyber Security
Penetration testing, hardening, Essential Eight alignment and incident response for regulated businesses.
- Pen testing & audits
- Zero-trust access
- Incident response
- 06
Digital Marketing & SEO
SEO, paid search and lifecycle campaigns measured against pipeline — not vanity impressions.
- Technical & local SEO
- Google & Meta ads
- Analytics & attribution
- 07
Managed IT & Support
A complete IT department or a co-managed extension of your team, with a 24/7/365 service desk.
- 24/7/365 service desk
- Device & patch management
- Microsoft 365 administration
- 08
Cloud & Infrastructure
Private cloud, Azure, hybrid and network design chosen on merit, with backup and disaster recovery proven by testing.
- Azure & private cloud
- Backup & disaster recovery
- Network design
- 09
VoIP & Business Communications
Hosted phone systems, number porting and contact-centre features across Australia, New Zealand, the UK and the US.
- Hosted PBX & softphones
- Number porting
- Teams voice integration
- 10
Domains, DNS & Email Security
Consolidated domain portfolios, resilient DNS and enforced SPF, DKIM and DMARC so your email lands and your brand is protected.
- Domain consolidation
- Managed DNS
- SPF, DKIM & DMARC
Our brands
18 brands, one accountable group
Each brand runs its own discipline — managed IT, hosting, domains, voice, wholesale, security and gaming. You get one point of contact across all of them.
See all 18 brandsMy Global MSP
Managed IT services
Our flagship managed service provider: helpdesk, endpoint management, patching and proactive monitoring for Australian businesses.
NEXIOUS IT
IT projects & consulting
Project delivery and IT consulting — migrations, network builds, Microsoft 365 and infrastructure modernisation.
Future Digital Tech
Digital & web builds
Websites, applications and digital marketing delivery for organisations that need design and engineering in one place.
My Australian Host
Web hosting
Australian-hosted web, email and application hosting with local support and 24/7 monitoring.
My Australian VoIP
Australian business voice
Hosted PBX, SIP trunking and business phone numbers with Australian-based support.
Australian Wholesale Solutions
Wholesale IT & telco
Wholesale IT, hosting and telecommunications supply for resellers and managed service providers.
Cipher Synapse
Cyber security & AI
Security testing, hardening and applied AI — threat monitoring, automation and intelligent tooling.
Not sure which team you need? We'll route you after a 20-minute scoping call.
Book a scoping call
Partners
Backed by the platforms your business already trusts
Beyond our own brands, we deliver on a vetted ecosystem of cloud, security, AI, commerce and marketing partners — chosen on merit, never on reseller margin.
Cloud & infrastructure
Microsoft Azure · Amazon Web Services · Google Cloud · Cloudflare
Security & resilience
Microsoft Defender · Fortinet · Cisco · Acronis
AI & data
OpenAI · Anthropic · Supabase · Twilio
Commerce & payments
Shopify · WooCommerce · Stripe · Xero
Marketing & growth
Google Ads · Meta · HubSpot · Semrush
Productivity & delivery
Microsoft 365 · Google Workspace · Atlassian · GitHub
Inside our operations
A 24/7/365 operations desk that watches your systems, not a ticket queue
Every managed client is onboarded into our monitoring and alerting stack before go-live. Availability, certificates, backups, disk, patch state and application response times are checked continuously, and our engineers act on alerts across four time zones rather than waiting for you to notice.
- Monitoring every 60 seconds on public endpoints, with alerting escalation to an on-call engineer
- P1 response inside 15 minutes and P2 inside 1 business hour under managed agreements
- Monthly patch cycles with emergency out-of-band patching for critical CVEs
- Nightly backups with quarterly restore tests — a backup is only counted once it has been restored
- Documented runbooks, asset registers and change logs handed to you, not locked in our heads
Security posture
Essential Eight alignment, in plain English and in the right order
We assess against the ACSC Essential Eight and the Australian Privacy Principles, then sequence the work by risk reduction per dollar — starting with multi-factor authentication, patching and admin privilege restriction before anything exotic.
- Baseline assessment across all eight mitigation strategies with a scored maturity report
- MFA enforced on email, remote access and administrative consoles
- Application control, macro hardening and user application hardening on managed fleets
- Immutable, offsite backups so ransomware cannot encrypt your recovery path
- Incident response plan with named contacts, notifiable data breach steps and tested comms
Process
The sequence
A deterministic framework for digital transformation — no surprises, no scope drift.
- Phase 01
Discovery audit
We map your current stack, traffic, risks and revenue leaks, then quantify the opportunity.
- Phase 02
Blueprint & quote
A fixed-scope roadmap with timelines, deliverables and pricing — no open-ended retainers.
- Phase 03
Build & deploy
Zero-downtime delivery in short sprints, with staging reviews and full handover documentation.
- Phase 04
Scale & protect
Ongoing monitoring, security patching and growth experiments that compound month on month.
Outcomes
What clients say after the first quarter
“They migrated our platform with zero downtime and cut page load times by 61%. Organic enquiries doubled in a quarter.”
“The AI assistant they built handles most of our first-line support. It paid for itself in under four months.”
“Their security review found issues two prior audits missed, and remediation was handled end to end.”
FAQ
Common questions
Let's scope your next project
Tell us what you are trying to fix or grow. You will speak with an engineer, not a salesperson, and leave the call with a clear view of scope, timeline and cost.